Frequently Asked Questions

We have composed this easy to use FAQ page to answer some of the more frequently asked questions.  Should you not find an answer to the question you have, please feel free to call or e-mail us for further assistance.

GENERAL QUESTIONS

Our hours of operation are:

Monday - Friday: 10am - 6pm
Saturday: 11am - 4pm
Sunday: Closed

We use UPS as our shipping carrier. Orders placed after 10AM EST typically ship out the following business day; please consider this when determining expedited shipping. Orders placed after 10AM EST on Friday and on Saturday and Sunday will typically ship out the following Monday. You will receive a shipping notification email providing your UPS tracking number when the order has shipped.

Yes we accept credit card payment through a secure online check or invoicing using PayPal™.

Perrianno allows exchange only for equal or lesser value on all items sold on the website provided the item is returned in the same condition as which it was received within 14 days of receipt. The customer agrees to pay any additional postage, tax, or any fees that are incurred.

We do not allow exchanges on worn or altered items.

NO REFUNDS - EXCHANGE ONLY

At Perrianno, every silk accessory and italian made garment is hand inspected for defects and imperfections before shipping.

QUESTIONS ABOUT SERVICES

Our Fashion Concierge and Styling services are luxury services for executives, tv personalities, celebrities, and for those who wish to receive VIP treatment and style consulting.

Our fashion concierge are available up to 50 miles of New York City in all directions.

Yes, our rate for fashion concierge services is $60.00 hourly, including travel time. Should your purchase total $1000.00 or more, Perrianno will wave all service fees.

You must call to cancel or reschedule at least 24 hours before your appointment time. In cases where 24 hours notice is not given, the client is subject to a $65.00 cancellation fee.

All designs are specific to fabrics, patterns, designs, accents, and buttons. All jobs are quoted based on the job specs. However, starting price for a custom Perrianno suit is $1,500.00.

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